> ## Documentation Index
> Fetch the complete documentation index at: https://docs.assetinfinity.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# The request queue, before anything has become a work order.

> What was reported and by whom, the triage decision, and the work order it turned into. A request
that named a duplicate keeps the id of the one it duplicates.



## OpenAPI

````yaml /api-reference/openapi.json get /work_requests
openapi: 3.0.0
info:
  description: ''
  title: >-
    The only schema PostgREST exposes (ADR-014). Reads are security_invoker
    views; writes are SECURITY DEFINER functions. Rebuilt wholesale on every
    deploy — it holds no data.
  version: 12.2.3
servers:
  - url: https://app.assetinfinity.ai/api
security: []
tags:
  - name: Signing in
  - name: Profile
  - name: Assets
  - name: Asset lifecycle
  - name: Work lifecycle
  - name: Maintenance
  - name: Inventory
  - name: Inventory detail
  - name: Procurement
  - name: Contracts
  - name: Workforce
  - name: Capacity
  - name: Dispatch
  - name: Routing
  - name: Tools
  - name: Inspections
  - name: Verification
  - name: Reliability
  - name: Parts demand
  - name: Sensors and meters
  - name: Map
  - name: Floor plans
  - name: Labels
  - name: Lost and found
  - name: Root cause analysis
  - name: Reports
  - name: Audit center
  - name: Activity
  - name: Notifications
  - name: Channels
  - name: Search
  - name: Copilot
  - name: Import
  - name: Files
  - name: Sync
  - name: Support
  - name: Admin
  - name: Access
  - name: Lookups
  - name: Read models
  - name: Branding
  - name: Custom fields
  - name: Form studio
  - name: Workflows
  - name: Workflow studio
  - name: Rules
  - name: Statuses and transitions
  - name: Currencies and locales
  - name: Work configuration
  - name: Asset configuration
  - name: Inventory configuration
  - name: Tool configuration
  - name: Workforce configuration
  - name: Vendor and contract configuration
  - name: Document configuration
  - name: Inspection configuration
  - name: Sites, locations and the organisation
  - name: Platform
  - name: Self verification
  - name: Setup
  - name: Tools on a job, and who has them out
  - name: Vendors and contracts
  - name: Work order execution
  - name: Workforce detail
externalDocs:
  description: PostgREST Documentation
  url: https://postgrest.org/en/v12/references/api.html
paths:
  /work_requests:
    get:
      tags:
        - Read models
      summary: The request queue, before anything has become a work order.
      description: >-
        What was reported and by whom, the triage decision, and the work order
        it turned into. A request

        that named a duplicate keeps the id of the one it duplicates.
      parameters:
        - $ref: '#/components/parameters/rowFilter.work_requests.id'
        - $ref: '#/components/parameters/rowFilter.work_requests.request_number'
        - $ref: '#/components/parameters/rowFilter.work_requests.summary'
        - $ref: '#/components/parameters/rowFilter.work_requests.description'
        - $ref: '#/components/parameters/rowFilter.work_requests.status'
        - $ref: '#/components/parameters/rowFilter.work_requests.status_label'
        - $ref: '#/components/parameters/rowFilter.work_requests.status_category'
        - $ref: '#/components/parameters/rowFilter.work_requests.source'
        - $ref: '#/components/parameters/rowFilter.work_requests.category'
        - $ref: >-
            #/components/parameters/rowFilter.work_requests.work_request_category_id
        - $ref: '#/components/parameters/rowFilter.work_requests.category_name'
        - $ref: '#/components/parameters/rowFilter.work_requests.reported_severity'
        - $ref: >-
            #/components/parameters/rowFilter.work_requests.suggested_priority_code
        - $ref: '#/components/parameters/rowFilter.work_requests.is_safety_concern'
        - $ref: '#/components/parameters/rowFilter.work_requests.affects_production'
        - $ref: '#/components/parameters/rowFilter.work_requests.asset_id'
        - $ref: '#/components/parameters/rowFilter.work_requests.asset_number'
        - $ref: '#/components/parameters/rowFilter.work_requests.asset_name'
        - $ref: '#/components/parameters/rowFilter.work_requests.site_id'
        - $ref: '#/components/parameters/rowFilter.work_requests.location_id'
        - $ref: '#/components/parameters/rowFilter.work_requests.requester_name'
        - $ref: '#/components/parameters/rowFilter.work_requests.requested_by_user_id'
        - $ref: '#/components/parameters/rowFilter.work_requests.discovered_at'
        - $ref: '#/components/parameters/rowFilter.work_requests.triaged_at'
        - $ref: '#/components/parameters/rowFilter.work_requests.rejection_reason'
        - $ref: >-
            #/components/parameters/rowFilter.work_requests.duplicate_of_work_request_id
        - $ref: '#/components/parameters/rowFilter.work_requests.work_order_id'
        - $ref: '#/components/parameters/rowFilter.work_requests.work_order_number'
        - $ref: >-
            #/components/parameters/rowFilter.work_requests.primary_image_file_id
        - $ref: '#/components/parameters/rowFilter.work_requests.asset_image_file_id'
        - $ref: '#/components/parameters/rowFilter.work_requests.custom_fields'
        - $ref: >-
            #/components/parameters/rowFilter.work_requests.pending_approval_request_id
        - $ref: '#/components/parameters/rowFilter.work_requests.row_version'
        - $ref: '#/components/parameters/rowFilter.work_requests.created_at'
        - $ref: '#/components/parameters/rowFilter.work_requests.updated_at'
        - $ref: '#/components/parameters/select'
        - $ref: '#/components/parameters/order'
        - $ref: '#/components/parameters/range'
        - $ref: '#/components/parameters/rangeUnit'
        - $ref: '#/components/parameters/offset'
        - $ref: '#/components/parameters/limit'
        - $ref: '#/components/parameters/preferCount'
      responses:
        '200':
          content:
            application/json:
              schema:
                items:
                  $ref: '#/components/schemas/work_requests'
                type: array
            application/vnd.pgrst.object+json:
              schema:
                items:
                  $ref: '#/components/schemas/work_requests'
                type: array
            application/vnd.pgrst.object+json;nulls=stripped:
              schema:
                items:
                  $ref: '#/components/schemas/work_requests'
                type: array
            text/csv:
              schema:
                items:
                  $ref: '#/components/schemas/work_requests'
                type: array
          description: OK
        '206':
          description: Partial Content
components:
  parameters:
    rowFilter.work_requests.id:
      in: query
      name: id
      required: false
      schema:
        type: string
    rowFilter.work_requests.request_number:
      in: query
      name: request_number
      required: false
      schema:
        type: string
    rowFilter.work_requests.summary:
      in: query
      name: summary
      required: false
      schema:
        type: string
    rowFilter.work_requests.description:
      in: query
      name: description
      required: false
      schema:
        type: string
    rowFilter.work_requests.status:
      in: query
      name: status
      required: false
      schema:
        type: string
    rowFilter.work_requests.status_label:
      in: query
      name: status_label
      required: false
      schema:
        type: string
    rowFilter.work_requests.status_category:
      in: query
      name: status_category
      required: false
      schema:
        type: string
    rowFilter.work_requests.source:
      in: query
      name: source
      required: false
      schema:
        type: string
    rowFilter.work_requests.category:
      in: query
      name: category
      required: false
      schema:
        type: string
    rowFilter.work_requests.work_request_category_id:
      in: query
      name: work_request_category_id
      required: false
      schema:
        type: string
    rowFilter.work_requests.category_name:
      in: query
      name: category_name
      required: false
      schema:
        type: string
    rowFilter.work_requests.reported_severity:
      in: query
      name: reported_severity
      required: false
      schema:
        type: string
    rowFilter.work_requests.suggested_priority_code:
      in: query
      name: suggested_priority_code
      required: false
      schema:
        type: string
    rowFilter.work_requests.is_safety_concern:
      in: query
      name: is_safety_concern
      required: false
      schema:
        type: string
    rowFilter.work_requests.affects_production:
      in: query
      name: affects_production
      required: false
      schema:
        type: string
    rowFilter.work_requests.asset_id:
      in: query
      name: asset_id
      required: false
      schema:
        type: string
    rowFilter.work_requests.asset_number:
      in: query
      name: asset_number
      required: false
      schema:
        type: string
    rowFilter.work_requests.asset_name:
      in: query
      name: asset_name
      required: false
      schema:
        type: string
    rowFilter.work_requests.site_id:
      in: query
      name: site_id
      required: false
      schema:
        type: string
    rowFilter.work_requests.location_id:
      in: query
      name: location_id
      required: false
      schema:
        type: string
    rowFilter.work_requests.requester_name:
      in: query
      name: requester_name
      required: false
      schema:
        type: string
    rowFilter.work_requests.requested_by_user_id:
      in: query
      name: requested_by_user_id
      required: false
      schema:
        type: string
    rowFilter.work_requests.discovered_at:
      in: query
      name: discovered_at
      required: false
      schema:
        type: string
    rowFilter.work_requests.triaged_at:
      in: query
      name: triaged_at
      required: false
      schema:
        type: string
    rowFilter.work_requests.rejection_reason:
      in: query
      name: rejection_reason
      required: false
      schema:
        type: string
    rowFilter.work_requests.duplicate_of_work_request_id:
      in: query
      name: duplicate_of_work_request_id
      required: false
      schema:
        type: string
    rowFilter.work_requests.work_order_id:
      in: query
      name: work_order_id
      required: false
      schema:
        type: string
    rowFilter.work_requests.work_order_number:
      in: query
      name: work_order_number
      required: false
      schema:
        type: string
    rowFilter.work_requests.primary_image_file_id:
      in: query
      name: primary_image_file_id
      required: false
      schema:
        type: string
    rowFilter.work_requests.asset_image_file_id:
      in: query
      name: asset_image_file_id
      required: false
      schema:
        type: string
    rowFilter.work_requests.custom_fields:
      in: query
      name: custom_fields
      required: false
      schema:
        type: string
    rowFilter.work_requests.pending_approval_request_id:
      in: query
      name: pending_approval_request_id
      required: false
      schema:
        type: string
    rowFilter.work_requests.row_version:
      in: query
      name: row_version
      required: false
      schema:
        type: string
    rowFilter.work_requests.created_at:
      in: query
      name: created_at
      required: false
      schema:
        type: string
    rowFilter.work_requests.updated_at:
      in: query
      name: updated_at
      required: false
      schema:
        type: string
    select:
      description: Filtering Columns
      in: query
      name: select
      required: false
      schema:
        type: string
    order:
      description: Ordering
      in: query
      name: order
      required: false
      schema:
        type: string
    range:
      description: Limiting and Pagination
      in: header
      name: Range
      required: false
      schema:
        type: string
    rangeUnit:
      description: Limiting and Pagination
      in: header
      name: Range-Unit
      required: false
      schema:
        default: items
        type: string
    offset:
      description: Limiting and Pagination
      in: query
      name: offset
      required: false
      schema:
        type: string
    limit:
      description: Limiting and Pagination
      in: query
      name: limit
      required: false
      schema:
        type: string
    preferCount:
      description: Preference
      in: header
      name: Prefer
      required: false
      schema:
        enum:
          - count=none
        type: string
  schemas:
    work_requests:
      description: >-
        The request queue, before anything has become a work order.


        What was reported and by whom, the triage decision, and the work order
        it turned into. A request

        that named a duplicate keeps the id of the one it duplicates.
      properties:
        affects_production:
          format: boolean
          type: boolean
        asset_id:
          description: >-
            Note:

            This is a Foreign Key to `asset_contracts.asset_id`.<fk
            table='asset_contracts' column='asset_id'/>
          format: uuid
          type: string
        asset_image_file_id:
          format: uuid
          type: string
        asset_name:
          format: character varying
          maxLength: 250
          type: string
        asset_number:
          format: character varying
          maxLength: 80
          type: string
        category:
          format: character varying
          maxLength: 60
          type: string
        category_name:
          format: character varying
          maxLength: 200
          type: string
        created_at:
          format: timestamp with time zone
          type: string
        custom_fields:
          format: jsonb
        description:
          format: text
          type: string
        discovered_at:
          format: timestamp with time zone
          type: string
        duplicate_of_work_request_id:
          description: >-
            Note:

            This is a Foreign Key to `work_requests.id`.<fk
            table='work_requests' column='id'/>
          format: uuid
          type: string
        id:
          description: |-
            Note:
            This is a Primary Key.<pk/>
          format: uuid
          type: string
        is_safety_concern:
          format: boolean
          type: boolean
        location_id:
          description: >-
            Note:

            This is a Foreign Key to `location_settings.id`.<fk
            table='location_settings' column='id'/>
          format: uuid
          type: string
        pending_approval_request_id:
          format: uuid
          type: string
        primary_image_file_id:
          format: uuid
          type: string
        rejection_reason:
          format: text
          type: string
        reported_severity:
          format: character varying
          maxLength: 20
          type: string
        request_number:
          format: character varying
          maxLength: 60
          type: string
        requested_by_user_id:
          description: >-
            Note:

            This is a Foreign Key to `my_profile.user_id`.<fk table='my_profile'
            column='user_id'/>
          format: uuid
          type: string
        requester_name:
          format: character varying
          maxLength: 200
          type: string
        row_version:
          format: bigint
          type: integer
        site_id:
          description: >-
            Note:

            This is a Foreign Key to `site_settings.id`.<fk
            table='site_settings' column='id'/>
          format: uuid
          type: string
        source:
          format: character varying
          maxLength: 40
          type: string
        status:
          format: character varying
          maxLength: 60
          type: string
        status_category:
          format: character varying
          maxLength: 20
          type: string
        status_label:
          format: character varying
          maxLength: 150
          type: string
        suggested_priority_code:
          format: character varying
          maxLength: 40
          type: string
        summary:
          format: character varying
          maxLength: 250
          type: string
        triaged_at:
          format: timestamp with time zone
          type: string
        updated_at:
          format: timestamp with time zone
          type: string
        work_order_id:
          format: uuid
          type: string
        work_order_number:
          format: character varying
          maxLength: 60
          type: string
        work_request_category_id:
          description: >-
            Note:

            This is a Foreign Key to `request_category_settings.id`.<fk
            table='request_category_settings' column='id'/>
          format: uuid
          type: string
      type: object

````

## Related topics

- [Work requests](/work/requests.md)
- [Purchase requests](/commercial/purchase-requests.md)
- [Approvals](/work/approvals.md)
- [Your first hour](/quickstart.md)
- [Building a maintenance plan](/maintenance/plan-builder.md)