Each technician on each work order, one row per current assignment, with the role they hold on it.

curl --request GET \
  --url https://app.assetinfinity.ai/api/worker_tickets

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://app.assetinfinity.ai/api/worker_tickets",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://app.assetinfinity.ai/api/worker_tickets"

	req, _ := http.NewRequest("GET", url, nil)

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

require 'uri'
require 'net/http'

url = URI("https://app.assetinfinity.ai/api/worker_tickets")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)

response = http.request(request)
puts response.read_body

[
  {
    "assigned_at": "<string>",
    "assigned_team_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "assigned_team_name": "<string>",
    "assignment_role": "<string>",
    "business_unit_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "business_unit_name": "<string>",
    "created_at": "<string>",
    "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "is_completed": true,
    "location_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "priority_name": "<string>",
    "priority_rank": 123,
    "site_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "site_name": "<string>",
    "sla_breached": true,
    "status_category": "<string>",
    "title": "<string>",
    "top_location_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "top_location_name": "<string>",
    "turnaround_minutes": 123,
    "work_order_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "work_order_number": "<string>",
    "work_order_type_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "work_order_type_name": "<string>",
    "worker_checked_in_minutes": 123,
    "worker_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "worker_name": "<string>"
  }
]

Reports

Each technician on each work order, one row per current assignment, with the role they hold on it.

The source for counting maintenance tickets by technician: a job with a primary and a support technician is a row for each, and assignment_role (PRIMARY, SUPPORT, SUPERVISOR, OBSERVER or OWNER) says which. Work orders whose type is planned are not included. is_completed is a status in the COMPLETED or CLOSED category. turnaround_minutes is from raising to closing, or to now while the job is open, as on the work order. worker_checked_in_minutes is this technician’s own closed check-in time on the job, and nought when they never checked in.

Each row carries where the job is (business unit, site and the top of its location branch) and which team has it, so a report can be narrowed by any of them. Rows are the work orders the caller can already see.

GET

worker_tickets

curl --request GET \
  --url https://app.assetinfinity.ai/api/worker_tickets

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://app.assetinfinity.ai/api/worker_tickets",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://app.assetinfinity.ai/api/worker_tickets"

	req, _ := http.NewRequest("GET", url, nil)

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

require 'uri'
require 'net/http'

url = URI("https://app.assetinfinity.ai/api/worker_tickets")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)

response = http.request(request)
puts response.read_body

[
  {
    "assigned_at": "<string>",
    "assigned_team_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "assigned_team_name": "<string>",
    "assignment_role": "<string>",
    "business_unit_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "business_unit_name": "<string>",
    "created_at": "<string>",
    "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "is_completed": true,
    "location_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "priority_name": "<string>",
    "priority_rank": 123,
    "site_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "site_name": "<string>",
    "sla_breached": true,
    "status_category": "<string>",
    "title": "<string>",
    "top_location_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "top_location_name": "<string>",
    "turnaround_minutes": 123,
    "work_order_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "work_order_number": "<string>",
    "work_order_type_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "work_order_type_name": "<string>",
    "worker_checked_in_minutes": 123,
    "worker_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "worker_name": "<string>"
  }
]

Headers

Range

string

Limiting and Pagination

Range-Unit

string

default:items

Limiting and Pagination

Prefer

enum<string>

Preference

Available options:

count=none

Query Parameters

string

work_order_id

string

work_order_number

string

title

string

created_at

string

status_category

string

is_completed

string

sla_breached

string

turnaround_minutes

string

work_order_type_id

string

work_order_type_name

string

priority_name

string

priority_rank

string

business_unit_id

string

business_unit_name

string

site_id

string

site_name

string

top_location_id

string

top_location_name

string

location_id

string

assigned_team_id

string

assigned_team_name

string

worker_id

string

worker_name

string

assignment_role

string

assigned_at

string

worker_checked_in_minutes

string

select

string

Filtering Columns

order

string

Ordering

offset

string

Limiting and Pagination

limit

string

Limiting and Pagination

Response

assigned_at

string<timestamp with time zone>

assigned_team_id

string<uuid>

Note: This is a Foreign Key to teams.id.

assigned_team_name

string<character varying>

Maximum string length: 200

assignment_role

string<character varying>

Maximum string length: 30

business_unit_id

string<uuid>

Note: This is a Foreign Key to business_units.id.

business_unit_name

string<character varying>

Maximum string length: 200

created_at

string<timestamp with time zone>

string<uuid>

Note: This is a Primary Key.

is_completed

boolean<boolean>

location_id

string<uuid>

Note: This is a Foreign Key to location_settings.id.

priority_name

string<text>

priority_rank

integer<smallint>

site_id

string<uuid>

Note: This is a Foreign Key to entry_currencies.for_site_id.

site_name

string<character varying>

Maximum string length: 200

sla_breached

boolean<boolean>

status_category

string<character varying>

Maximum string length: 20

title

string<character varying>

Maximum string length: 250

top_location_id

string<uuid>

top_location_name

string<text>

turnaround_minutes

integer<integer>

work_order_id

string<uuid>

Note: This is a Primary Key.

work_order_number

string<character varying>

Maximum string length: 60

work_order_type_id

string<uuid>

Note: This is a Foreign Key to work_order_types.id.

work_order_type_name

string<text>

worker_checked_in_minutes

integer<integer>

worker_id

string<uuid>

Note: This is a Foreign Key to assignable_workers.id.

worker_name

string<character varying>

Maximum string length: 200