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A way to give a contractor or supplier a login of their own, narrowed to their own work, rather than relaying everything through email and phone.

Marking a role external

A role, not a person, is what’s marked external — under roles. Anybody holding that role gets the narrowed portal instead of the ordinary navigation, which is what lets one tenant run both its own staff and a handful of contractor logins without a special case for each person.
A role held by your own people cannot be marked external — the system refuses it and names who holds it. Ticking it would put your own staff outside the company as far as permissions are concerned: a narrowed navigation, no internal notes, and only their own supplier’s work visible.

What the portal shows

Three destinations, and nothing else: From a job assigned to them, a vendor contact submits a quote before the work and an invoice after it — see vendor invoices for how those are reviewed and accepted on your side. Nothing they submit touches your stock or your cost ledger until somebody on your side accepts it.

What it doesn’t show

Everything else in the product is simply absent rather than present and refusing — no internal notes on a job, no other company’s work, no settings, no reports. In particular, a supplier never sees:
  • The cost you’re charged internally, or what a repair is costing you beyond their own invoice.
  • Warranty or entitlement decisions — whether a repair is covered, and by which agreement.
  • Replacement or disposal dates, or anything else from the asset record beyond what their job needs.
That boundary is what makes a contractor login worth issuing in the first place: what “our” data they can see is decided once, by the role, rather than trusted to whoever remembers to hide a field.

Vendors

Approving a vendor before any of this applies to them.

Roles

Marking a role external, and what that changes.