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The visitor register books visitors in and shows who is expected, who is on site and who has stayed past their time. Open it from Gatehouse → Visitors. Reception typically reads it first thing in the morning and again at the end of the day.
If you don’t see this in your navigation, your administrator can switch the module on under Administration → Modules, or it may not be included in your plan.
The visitor register The visitor register The Visits and Devices tabs switch between this register and the declared devices. A visit is what gives a declared device somebody to hand it back to, and what the gate reads when a badge is presented.

The header

Search names matches the visitor’s name. On site now shows only visitors currently on site. Columns chooses the columns.

Columns

Hidden columns: Where (the site), Purpose, Contact and Left. Arrival and departure are recorded at the gate, when the visitor’s badge is scanned coming in and going out. Only a scan that was let through (or overridden) counts — somebody turned back at the barrier is not recorded as on site.

Booking a visitor in

Click Book a visitor in, or New → Visit in the header from anywhere. Clicking a visit’s row opens the same form to edit it (needs Edit and cancel visits). The new visit form The new visit form Who is coming — the name is what goes on the badge and what the guard reads back. Nothing else here is required: a courier with a parcel has no company and no email. Where and when Why To declare a laptop or drive the visitor is bringing, use Declare a device on the Devices tab and choose this visit.

Calling a visit off

Call it off on an expected visit asks Why it is not happening, then cancels the visit. Any devices declared for it are withdrawn in the same action, so a pass for a visit that never happened cannot open a gate weeks later.

Declared devices

What visitors and employees bring in, and what a manager decided.

The gate

Where a badge or pass is checked, scan by scan.