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The Lost & found screen is the lost-property register on the handset: book in something that was handed in, take a report from somebody who has lost something, match the two, and record the handover when the owner collects it.
If you don’t see this in your navigation, your administrator can switch the module on under Administration → Modules, or it may not be included in your plan.
The Lost & found screen with Book in, Take a report and the In store list The Lost & found screen with Book in, Take a report and the In store list Open it from Home → Lost & found. Unlike most of the field app, this screen is read live from the desk — what a desk is holding changes while you walk, so nothing is cached and it needs a connection. Without one it says No signal with Try again. The refresh button reloads it. Each part needs its own permission: seeing found items, seeing lost reports, booking in, taking reports, linking a report to an item and handing property over. Without permission to see either list, the screen says This is not one of yours. The same register in the web app is described in lost and found; categories and holding periods are set up under lost and found configuration.

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The two lists

Search what is on this screen (Black phone, red fob, a name…) filters the rows already shown. Only the most recent rows are listed — an older record is on the register in the web app.

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A found item

Tap a row to open it. A found item opened, showing its category, marks, where it is kept, where it was found and how long it is held A found item opened, showing its category, marks, where it is kept, where it was found and how long it is held It shows Category, Marks, Kept, Found, Found by, In since, Held until, Claimed by and Notes, then the actions you are allowed: Without permission to hand property over, the sheet says so.

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A lost report

A report shows Whose, Reach them, What makes it theirs, Last had it, Reported and Matched to. See what is in store lists property at the site handed in after they lost it, best first; That is theirs links the two. If nothing looks like it, the report stays open — property turns up days later more often than not.

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Handing it over

Record the handover asks: Handing over an item that was matched to a report closes the report too. Do not let the property go until the screen says the handover reached the server.

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Book something in

Book in opens Book something in — Half of what a desk holds is never reported lost by anybody. Book it in anyway. The Book something in form The Book something in form Estimated Value, Finder’s account and Booked in by are not asked on the handset and are answered on the register in the web app. Book it in stays greyed while Still needed: names a required field.

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Take a report

Take a report — Describe it the way they describe it. The Take a report form The Take a report form Estimated Value, Owner’s account and Reported by are answered on the register in the web app. Take the report stays greyed until the required fields are filled.