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Dashboards is where you open, build and share boards of tiles and charts that you arrange yourself — a weekly board pack for a meeting, the figures one site is judged on, or a single chart you want to keep an eye on.
If you don’t see this in your navigation, your administrator can switch the module on under Administration → Modules, or it may not be included in your plan.
The module is called Dashboard builder on the Features screen, and it is separate from the Report builder: an organisation can have one without the other. Dashboards sits under Analytics in the sidebar, beside Reports and Copilot.
The three boards on Today — My work, Operations and Executive — are built into the product and are described in Today’s dashboards. The boards on this screen are the ones your organisation composes. You can copy any of them and change the copy.

Every figure is counted with your own access

This is the most important thing to understand about a dashboard, and the screen says it in the first line. Every widget on a board is counted with the access of the person looking at it — their site access, their asset scope and their permissions. Two people opening the same shared board can honestly see two different numbers, and neither of them is seeing anything they could not already open elsewhere in the product.
Sharing a board decides whose list it appears in. It never decides what it may show. A board cannot show a colleague a figure they could not count for themselves.
The one exception is a board sent on a schedule. Nobody is reading it at the moment it is drawn, so it is counted with the owner’s access instead, and the emailed copy says whose. See Sending a board on a schedule.

Who can do what

Permissions belong to roles, and roles are edited under Administration → Access — see Roles. Only a board’s owner can arrange, share or delete it, whatever their permissions; everybody else duplicates it.

The dashboards list

The Dashboards list, with boards shared with you and boards across the organisation The Dashboards list, with boards shared with you and boards across the organisation Boards are filed on up to three shelves. A board appears on one shelf only — the narrowest that fits — and a shelf with nothing on it is not shown.

What a card shows

The boards that come with the product

A new organisation starts with a set of boards published to everybody, one per area: Asset finance, Asset verification, Assets, Bookings, Energy, Executive overview, Inventory, Lost and found, People and workload, Planned maintenance, Purchasing, Reliability, Sensors, Tools, Vendors and contracts and Work orders. Each holds twelve or thirteen widgets. They cannot be rearranged in place; duplicate one to make a version you can change.

Creating a dashboard

New dashboard (top right) needs permission to create dashboards. It asks for one thing. Create makes the board and opens it. It starts private and empty — “Add widgets, then decide who it is for.” Nobody else can see that it exists until you share it. The other way to start is Duplicate on any board you can open. The copy is yours, private, and opens straight away, with every widget of the original. This is how you change a board somebody else owns, including the ones that came with the product.

Reading a board

The Executive overview board with its site and period filter above the tiles The Executive overview board with its site and period filter above the tiles The header carries the board’s name, a Draft pill if it is unpublished, its owner (“by Meera Iyer”) or Came with the product, and its description.

The filter bar: site and period

Above the tiles sit two controls. Your selection is for this visit only. It never changes the board itself, and it never changes what a schedule sends. The filter bar is a promise each widget has to opt into. A widget only follows the site and the period through columns its author named for them (see What the board’s filter reaches). A widget the selection does not reach says so on its own face, in small text under the figure:
  • Counts all time — you chose a period, and this widget is not filtered by period.
  • Counts every site — you chose a site, and this widget is not filtered by site.
If you choose a site and no widget on the board is filtered by site, a sentence beside the filter bar says so. The bar is hidden entirely on a board whose widgets all fix their own scope.

Seeing the rows behind a figure

Click a tile or a bar and a window opens on the rows behind it — the records that make up that number, as you are allowed to see them. A long list shows The first n rows; Open the full list, where it is offered, takes you to the register the figure came from. The rows behind the Open work orders tile, listed in a window over the board The rows behind the Open work orders tile, listed in a window over the board

How a tile tells you whether a figure is good

A tile whose author marked the figure as a verdict is coloured: green when it is on the good side of its thresholds, amber past the amber threshold and red past the red one. A tile with a target names it underneath (“Target 95%”), and a chart draws its target as a reference line. A tile that could not be run says This widget could not be run rather than showing a blank, and a widget with no rows says Nothing to show. Under the board, Sent on a schedule lists the board’s schedules and What went out lists what was delivered — see Sending a board on a schedule.

Arranging a board

Open one of your own boards and press Arrange. A toolbar appears under the filter bar, and each widget grows a row of controls when you point at it. A board in Arrange mode with Add a widget, Move back to draft, Send it on a schedule and Delete this dashboard A board in Arrange mode with Add a widget, Move back to draft, Send it on a schedule and Delete this dashboard
Delete this dashboard and a widget’s Remove widget act at once — there is no confirmation step. If you only want to stop a board being sent, edit its schedule instead.

The controls on each widget

A board is a reading order and a width, not a free canvas. Widgets fill a twelve-column grid from left to right and wrap, so the same board reads correctly on a laptop, on a phone and on a printed page. Nothing can overlap and no gap is left behind when you remove a widget. On a narrow screen a widget may be drawn wider than you arranged it, so its figure stays readable. It is never drawn narrower. Press Done to leave Arrange mode. Every change is saved as you make it.

Building a widget

Add a widget, or clicking a widget in Arrange mode, opens the editor. It asks its questions in the order you answer them: what kind of widget, what it reads, what it counts, what the board’s filter reaches and how it reads. Sections that do not apply to the kind you chose are not shown. The Add a widget editor showing the eight kinds of widget, the title and the source The Add a widget editor showing the eight kinds of widget, the title and the source

What kind of widget

Changing the kind keeps everything that still applies and clears anything the new kind cannot use — a Number has no breakdown, and only Bars over time and Trend have a period size.

The fields

Save stays unavailable until the widget has everything its kind needs. The column lists can be long, because a source offers both its own columns and the columns of the records each row points at — a work order’s asset, site, team and so on. The record’s own columns come first; borrowed ones are grouped under the record they came from.

A pivot table widget

Choosing Pivot table replaces the measure fields with the same builder the report builder uses for Counts and totals:

What the board’s filter reaches

Leave either empty and the widget says on its face that it is counting everything, which is better than a control that appears to apply and does not.

How it reads

The widget editor open on a Ranking widget broken down by technician The widget editor open on a Ranking widget broken down by technician When you save, the server checks the widget against the source it reads. A column that does not exist, a total over a text column or a period bound to something that is not a date is refused, and the reason appears at the top of the editor.

Keeping a Copilot chart on a board

Where your organisation uses Copilot, a question answered with a chart offers Keep this beside a Choose a board… list of your own boards. The chart is added to the board as an ordinary widget, which you can then move, resize and edit like any other. It needs permission to create dashboards.

Sharing a board

Share, on a board you own, opens Who is this dashboard for? The dialog repeats the warning from the list: sharing decides whose list the board appears in, never what it may show, and the board stays read-only for everybody but you. The Who is this dashboard for dialog with the three audiences The Who is this dashboard for dialog with the three audiences A role is usually the better choice than a person: it follows the job through whoever holds it this quarter. Save replaces the whole audience in one go. Nobody you share with can change your board. Anyone who wants a version of their own presses Duplicate.

Sending a board on a schedule

Send it on a schedule (in Arrange mode) opens Send this dashboard. A scheduled board is drawn by the product, saved as a file and sent to each recipient as a notification with a link to it. The Send this dashboard dialog with cadence, hour, site, period, format and recipients The Send this dashboard dialog with cadence, hour, site, period, format and recipients Editing a schedule (its Edit button under the board) opens the same dialog with Stop sending, which deletes the schedule.

Sent on a schedule

Each schedule is listed under the board with its cadence (“Every week — Monday, 06:00 UTC”), its recipients, its site and period, and two warnings where they apply:

What went out

The delivery log under the board answers “did my Monday board go out, and what was in it”. Anything refused or failed is lifted into its own Not sent table above the log, with the reason in a sentence — the owner’s account was closed, a recipient is not a user here, the board is still a draft, it has no widgets, or nobody was named. A schedule that has quietly stopped arriving has no other symptom, so this is the place to look.

Reports

Saved questions that return rows, which a Table or Pivot table widget can show.

Today's dashboards

The three built-in boards on the home screen.