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Scan finds the thing in front of you from its label: point the camera at a barcode or QR code, type the number printed on it, or — on a handset with an RFID reader — read its tag. The Scan screen with the number box and Use the camera The Scan screen with the number box and Use the camera Open it from the Scan tab or Home → Scan a label.

Three ways in

The camera

On an app updated to include it, every scan in the field app — here, in verification counts and in every scan box on a form — opens the phone’s own camera screen rather than a picture inside the page. It reads labels close up and from further away (Point at the label. It reads close up or from further away.), has its own light button (Turn the light on / Turn the light off), and Close the camera puts it away. While you keep scanning, it counts what it has read ( read). Where the app runs without that camera, the picture is drawn in the page. It opens the phone’s main rear lens, keeps refocusing as you move, and — where the phone lets the app switch the light — shows a light button on the picture.

The list of labels read

In continuous mode each row is a label and what it names: the record, where the handset or the server knows it, or Label with Looking it up…, Nothing in the register has this label or Could not look it up — no signal. “No signal” and “nothing has this” are kept apart on purpose, so a label you could not look up is not mistaken for an asset that needs registering. Tap a row to open what it names.

What a search finds

The search runs first over what is already on the handset — assets by number or barcode, and work orders by number — so it is instant and works with no signal. Results are grouped under Jobs and Assets; tap one to open it. When the handset has a signal, the server is asked as well, and its answer appears above the local results. That covers labels the handset could never resolve on its own: a tool, a bin, a site, or an RFID tag whose number appears in no record on the device. A tag that matches nothing says Nothing in the register has this tag; with no signal it says Could not look it up — no signal.
A code that exists but sits outside your access reports the same as a code that does not exist at all. The scanner never confirms that a record is there but off-limits.

A match opens the asset

Scanning an asset opens its own screen — the nameplate, where it is, who keeps it, its open jobs and meters — with Raise a job in its header. That answers the question somebody standing at a pump actually has: what is this, and is somebody already on it. People allowed to change the register also find Move, Status, Edit and the rest at the foot of that screen, so a scanned plate is somewhere you can act. Scanning an asset that has been reported missing is how you mark it found.

Moving a kit

Where your organisation uses kits, scanning a kit’s label shows the kit the server found (see kits for what a kit is). If you are allowed to move kits, the card offers Move this kit, which sends the kit somewhere new with everything in it. Check asks the server first whether everything in the kit can go. It says Everything in the kit can go., or cannot go, so the kit cannot move: with each item and why, because a kit moves whole or not at all. Once the check passes, Move it moves the kit. The card then says has moved, with everything in it., or will move once the move is approved. where kit moves need approval. Changing anything on the form drops the check, so press Check again. Unlike most things on the handset, moving a kit is not queued — it needs a connection, and without one says Moving a kit needs a connection. Try again where there is signal. Assets in a kit cannot be moved on their own from the register.

Scanning inside a form

You do not have to come to this tab to scan. A scan button sits beside the boxes that name something with a label: A scan obeys the box it serves. A label naming something this handset has not downloaded says so and asks you to sync, rather than filling the box with something the screen cannot show. A label naming something the box deliberately leaves out — a branch your organisation files beneath rather than at, a part none of your stores hold — is refused with the reason.

When nothing matches

Nothing on this device matches "" — It may belong to somebody else’s round, or need a sync. Check the Sync tab: a job assigned to you five minutes ago is not on the handset until it has had a signal. Where the code looks like an asset that is not in the register, people allowed to add assets are offered Add this asset, which opens the new asset form with the number already filled in.

Labels

Whatever you print on the label — barcode, QR code or plain text — needs to match the asset number (or a barcode or tag recorded on the asset) for scanning to find it. Labels are designed in the label studio.

On the web app

The web app has a Scan button in the header beside Search — see navigating. A QR code scanned with an ordinary phone camera, outside either app, opens a short link straight to the record.