Meter readings on the handset

The Meters screen is for writing down what a dial says while you stand in front of it — the most offline job a site has: a basement, a substation cupboard, a locked plant room.

The Meters screen with its search, filter chips and the list of supply points

Open it from the Meters to read tile on Home, or the Meters row on Work. The line under the heading says due a reading, or Nothing on this handset is due a reading. Recording a reading is Allowed offline.

Two kinds of meter, one list

Section	What it holds	Where the reading goes
The top list	Supply points — utility meters a site is billed for (electricity, water, gas, fuel)	Energy management, priced from the tariff in force
Meters on assets	Hour, distance and other counters fitted to assets	The asset’s meters, and any maintenance plan due on a reading rather than a date

Supply points are listed only when the energy module is on. Both lists follow the site filter in the header.

Finding a meter

Control	What it does
Code, name or asset number	Searches the meters on the handset
Not read in days	Only meters not read recently
Never read	Only meters with no reading yet
Commodity	Narrows supply points to one commodity — searchable by Commodity name or code
Where	Narrows to a site, a place inside it or the asset a meter is on. The scan button beside it reads a site or location label

With filters on, Showing of and Clear appear. If nothing fits all of them at once, the screen says No meters match.

Reading a row

Each row shows the meter’s name, its code, the commodity or meter type, and where it is, with Last read · underneath — or Never read, or Never read here · starts from where the meter was fitted with a starting value. A supply point on a reading schedule also shows how often it is read, such as Monthly. Once a supply point has been read for its current period it moves under Read this period. A supply point with no schedule is listed under Not on a schedule, and asset meters stay under Meters on assets. A reading still waiting on the handset is marked Not synced until it reaches the server; a reading the server already holds needs no mark. The last reading is shown before you type the new one on purpose: a meter that read 89,412 last month and reads 8,941 today is a transposed digit, and standing in front of it is the only place anybody catches that.

Recording a reading

Tap a row to open it.

Field	What it means	Notes
What the dial reads ·	The register value on the dial	For a cumulative meter. Type the number on the dial, never the consumption — what it consumed is worked out on the server against the reading before it
Quantity used ·	The amount used since last time	For a meter that records usage rather than a running total
Photographs and files	Evidence for the reading	Optional. Photograph takes a picture of the dial — the proof a disputed bill or a surprising figure needs — and Choose a file attaches a file from the phone. Each is held with the reading and sent straight after it, attached to it

The screen checks the figure against what it knows about the dial before you send it:

You type	What happens
A value above the dial’s rollover value — the point where it goes back to zero	Record stays greyed and the screen says the reading is above where this dial wraps back to zero. Check the digits. If the meter really reads that high, its rollover value needs raising from the web app. On a dial that shows a fraction, such as 9999.5 on a dial with a rollover of 9999, the screen names the rollover value it needs setting to instead
A value below the last reading, on a dial with a rollover value	Where the last reading was well short of the rollover, the screen says how far round the dial would have had to turn to give your figure, as a number and as a share of a full turn. Tick The dial really went past and back to zero before Record is offered. A low figure just after a reading near the top of the dial is taken as the dial going round, without asking
A value below the last reading, on a dial with no rollover value	The screen warns you to check the digits. If the meter really has wrapped round or been replaced, record that from the web app, where the rollover or exchange can be recorded properly

Record queues the reading, with its photographs and files behind it; Cancel closes the row and discards anything you captured on it. For an asset meter, anything due on that meter falls due when the reading reaches the server.

What “due a reading” means

A supply point is due when it has not been read in its current period. The period comes from the reading frequency set on the supply point — daily, weekly, monthly, quarterly or yearly — and is counted on the site’s own clock, so a weekly meter falls due again at the start of each week where the meter is. A supply point with no schedule is never counted as due. Asset meters are not held to a period either: maintenance against a reading is due on whatever the asset’s plans say, so they are listed with what they last said rather than marked overdue. A reading you have just queued drops off the outstanding count straight away, before the next sync. If the handset has no meters, the screen says so: they come down with your work, and may be at a site you are not granted.

Meters and readings

Meters on an asset, and what maintenance a reading can trigger.

Energy management

Supply points, tariffs, and what a reading is priced at.

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Release notes