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These three screens are how you find your work on the handset: Home is the hub you land on, Today is what is due now, and Work is everything the handset holds.

Home

Home opens with your name and organisation, then the day as one number, then what the handset holds, then a door to every other screen. Every count and every door is a card. The Home screen with On today, the four counts and the doors The Home screen with On today, the four counts and the doors Which cards and doors you see depends on the modules your organisation has switched on — a count or door for a module that is off is left out entirely. Stock also needs permission to see stock, Bookings needs permission to see bookings, and Add an asset needs permission to create assets, so somebody who may not add to the register is not offered a door onto a refusal. Tag reader appears where RFID readers are switched on. Find a BLE tag appears only where indoor location is switched on, the handset holds at least one asset with a Bluetooth tag fitted, and the phone has a Bluetooth radio the app can use. Scan a label, Approvals, Sync and This handset are always there. Nothing on Home is fetched. Every number is counted from what has already synced to the handset, and the counts follow the site filter — a tile never says six and opens a list of two. When the handset holds nothing yet, Home says Nothing on this device yet and suggests opening Sync while you have a signal.

Today

Today is what is on now: jobs due today or already running, rounds due before the day ends, and verification counts with lines still to walk. The Today screen with one job and one verification count The Today screen with one job and one verification count The line under the heading summarises it — for example Sunil Rao · 1 job and 1 count on. A round you started yourself from Start a round is on Today too until it is submitted, since nobody scheduled it and it has no due date to wait for. Raise in the corner opens Raise a job. If nothing is due, the screen says Nothing due today and reminds you that anything assigned later in the week is under Work — an empty Today is not the same as having no work.

Work

Work is everything on the handset, not just today’s. The Work screen with the Views button, the kind-of-work chips and the job list The Work screen with the Views button, the kind-of-work chips and the job list The line under the heading counts what is there — for example 11 jobs and 3 rounds and 1 count and 1 meter on this device. The screen is in four parts, top to bottom. Jobs you raised here that the server has not yet turned into work orders appear under Raised here, with the note that each becomes a job when it reaches the server. A raised job the server refused says The server would not take this one. — open Sync for the reason.

Views

Views opens the saved views from the web app’s work order board, so the handset can show the same slice of work your planner uses. The Views sheet listing All jobs and the saved views shared with you The Views sheet listing All jobs and the saved views shared with you A view is applied to the jobs on the handset. Where one of its filters asks about something the handset does not hold, the sheet warns that more jobs may be listed than on the board; where its sort order is one the handset cannot follow, jobs are listed newest first. If a view matches nothing, the screen says No job on this device fits and reminds you that the handset holds open work only.

Kinds of work

The chips under Views — All, then one per kind of work on the handset (for example Corrective, Breakdown, Preventive, Inspection) — narrow the list by type. You can tick several at once — breakdowns and corrective work together, say — and All clears them. The row is hidden when the handset holds only one kind. When there are many kinds, a Type button opens a searchable Kinds of work sheet where you can tick several and Apply. The kinds come from your organisation’s work order types. Long lists show the first rows and a Show more of button.

Reading a row

Each job is a card. Round rows show the round number, the asset, the time remaining and answered (or of still to answer).

Both lists work offline

Neither Today nor Work fetches anything. They read the handset’s own database, so neither can fail for want of a network. The only difference between what you saw at the gate and what you see in the plant room is the chips on rows you have touched since.

Expecting a job you cannot see

New work reaches the handset when it syncs.
  1. Check the Sync tab — the handset may not have had a signal since the job was assigned.
  2. Check the site filter in the header is not hiding it.
  3. Check the job is actually assigned to you, not just raised.

Opening a job

Everything on the job screen, from accepting to completing.