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The Readers screen shows where tagged assets have actually been observed by fixed RFID readers and Bluetooth gateways — a dock door, a tool crib doorway, a yard gate — and whether those readers are working. Open it from Assets → Readers.
If you don’t see this in your navigation, your administrator can switch the module on under Administration → Modules, or it may not be included in your plan. The module is called Readers there, and is part of Sensors.
The Readers screen on its Present tab, listing where tagged assets are The Readers screen on its Present tab, listing where tagged assets are Everywhere else in the product, an asset’s location is where somebody last said it was. A reader is different: it says where the asset was seen, without anybody scanning anything.

How it works

A visit opens once a tag has been read enough times in a row (Min Reads to Open), and closes once it has not been seen for a while (Absence Timeout Seconds). If it turns up again within the grace window (Reopen Grace Seconds), the same visit carries on — a forklift that stops in a doorway is one arrival, not four. A tag is in one place at a time: opening a visit at one antenna closes any other open visit for that tag.

How reads move assets

A visit on its own records where the tag was seen. To act on it, switch on Raises Events for the antenna, then write an automation rule on the asset that runs when a tag arrives or departs. Rules can:
  • move the asset to the place the antenna points at, so its location in the register follows it through the doorway;
  • notify somebody — “tell me when it leaves the yard”;
  • check conditions about the read: which antenna and its purpose, the reader’s code, the tag, how long it stayed, how many times it was read, and the strongest signal.
Events are off by default. Switching them on everywhere would tell a site about every pallet in the building.

The header

New reader adds one. A banner appears when an antenna has stopped reading while its reader keeps reporting — one cut cable on a four-port reader looks exactly like a healthy reader with a quiet doorway.

Present

Where things are lists every recent visit by a recognised tag. A visit appears the moment a reader sees a tag that the register says is on something. Until a tag is registered, its reads land under Unrecognised tags instead.

Readers

The Readers tab listing two readers, one subscribed over MQTT and one that posts to the system The Readers tab listing two readers, one subscribed over MQTT and one that posts to the system The tab opens with How a reader reports, which explains the two ways to connect: the product holds a subscription to the broker the reader publishes on, or the reader (or middleware at the site) posts its messages in over HTTPS. A reader whose settings have one box for a server address can post straight in — set its transport to HTTPS and use Issue a key for this reader on its screen. If any reader is failing, a Not reporting section comes first, with the Reader, its State, Why (the broker’s own error message, verbatim) and how many Tries have been made.
Connected, and nothing has ever arrived means the broker accepted the subscription but nothing is published on that topic. Check the topic filter before checking the reader.

Unrecognised tags

Tags nothing knows about, each with a picker to say which asset it is on Tags nothing knows about, each with a picker to say which asset it is on Tags nothing knows about, most-seen first. On the first day, two hundred tagged assets and five thousand retail-tagged cartons through one dock door is normal; working down this list is how a site registers what it actually owns. On each row, This tag is on… lets you pick the asset the tag is attached to; the tag is then registered against that asset and every later read is recognised. It needs permission to create assets. Not ours stops the tag being asked about — it keeps being seen, it just stops appearing here. It needs permission to configure readers. Each antenna records unrecognised tags one by one up to its Unknown Tag Cap per hour, so a flood of cartons never affects a registered tag.

Reads

The Reads tab listing individual reads from one antenna The Reads tab listing individual reads from one antenna Individual reads is a diagnostic window. Reads are not kept unless an antenna has Keep Observations switched on, and they are thrown away after a week. Switch it on for the doorway you are diagnosing, and off again once you have the answer.

Adding a reader

The New reader dialog The New reader dialog Add it creates the reader and opens it. Nothing it sees means anything until its antennas are added. Adding readers needs permission to add readers and antennas.

One reader

A reader subscribed over MQTT: its state, antennas, payload map, broker credentials and recent visits A reader subscribed over MQTT: its state, antennas, payload map, broker credentials and recent visits The header counts its antennas, tags here now and messages received. Add an antenna and Remove reader sit at the top.

State

Antennas, and where they point

Each row has edit and remove buttons.

Adding an antenna

The New reader antenna form The New reader antenna form

Reading the payload

Every brand of reader sends a differently shaped message, so the shape is configuration rather than code. The map says which fields of a message hold the tag, the antenna and the signal. Paste a real message into A message to try it on — or use use the last one received — and press What does this give? to see the reads the map produces. This runs the same mapper that live messages go through. Save the map saves it.

Broker credentials

For a subscribed reader: a User name and Password for the broker. Store it saves them encrypted; afterwards only the last few characters are shown. No password is a supported state — a broker on a site network often needs none.

Posting to this reader

For a reader that posts its messages in, this section replaces the broker settings.
  • This reader’s own address is for a reader with one box for a server address. Point it there and it posts whatever it emits — JSON, a form or a line of text. Copy the address copies it; Issue a key for this reader creates the key to send with it.
  • Through a relay or middleware gives a worked example of trading an API key for a token and posting the reader’s messages. Copy the push example copies it.

Try it without hardware

Sends one message through the whole path — mapped, resolved, turned into a visit, with any rules run against it. Send it writes for real, so use it on a test reader or expect the visit to appear.

Recent visits

The last visits this reader saw: What, Antenna, Status (here or left) and Last seen.

Removing a reader

Remove reader asks you to confirm. The reader stops being listed and its reads stop being accepted — the doorway goes dark — but nothing is erased: its antennas and every read already taken are kept. In some organisations removing a reader needs approval; you are told either way.

Who can do what