Why it is a separate screen
The technician list answers “what is Raj able to do”. The matrix answers “who else can do this when Raj is on leave” — which is the question that decides whether a plant can cover a shift. A per-person list can never answer it. The reader would have to hold five rows in their head to see the gap, and gaps found that way are found late.Reading it
Skills down one axis, people across the other. A filled cell means that person holds that skill. What you are looking for is a row with one mark in it. That is a skill one person holds, and the day they are away is the day work needing it stops.What to do about a thin row
- Train somebody. Training courses are configured under workforce settings.
- Cover it by contract. A vendor with that capability is cover, if a contract is in place before you need it.
- Know about it. Sometimes one person is the honest answer — but it should be a decision, not a discovery.